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Archived: Swiss Cottage Care Home

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All reports

Inspection report

Date of Inspection: 2, 6 May 2014
Date of Publication: 5 June 2014
Inspection Report published 05 June 2014 PDF

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 2 May 2014 and 6 May 2014, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members, talked with staff and talked with commissioners of services.

Our judgement

People were cared for in a clean hygienic environment.

Reasons for our judgement

There were effective systems in place to reduce the risk and spread of infection.

We found the home was kept clean and there was good odour control. Most of the premises including corridors, shared areas, bathrooms toilets and bedrooms were clean. The hand wash facilities including sinks, liquid soap and paper towels were readily available. We saw there were systems in place to manage waste (including clinical waste) and these were adhered to by staff. We found that the laundry room was appropriately maintained. Soiled linen was placed in alginate bags before they were put in the washing machine to prevent cross contamination. This demonstrated that appropriate standards of hygiene were in place.

We saw staff had access to personal protective equipment such as disposable gloves and aprons. We looked at some of the cleaning trolleys used by staff and found that the home maintained an adequate supply of cleaning cloths, disinfectant sprays and cleaning solutions. We found there were colour coded mops for cleaning different areas of the premises however, there was only one bucket available. The provider might wish to note that this practice posed a risk of cross contamination.

We spoke with some of the housekeeping staff during our inspection. The staff we spoke with displayed a good understanding of their roles in terms of what to clean, how to clean and how often. Staff told us that they had designated areas of the home for which they were responsible to clean. They said that this system worked well as everyone took ownership for the areas they were responsible for to make sure cleaning standards were appropriately maintained.

We saw evidence that the home had a system in place to ensure that bedrooms were deep-cleaned on a regular basis or as and when required. The manager told us if people were transferred to hospital for any period of time their bedrooms would be deep- cleaned. This entailed changing all the curtains and bed linen; cleaning the mattresses and bed frames. It was evident that people were protected from the risk of infection.

Staff spoken with said they had received training in infection control and this was supported by the training records we reviewed. A staff member said, “We have all the cleaning materials to make sure that the home is clean.”