- Dentist
Wellington House Dental Practice
Assessment report published 4 November 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 26 October 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment generally in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Wellington House Dental Practice is part of Simply Smile, a dental group provider. The practice is in Dereham in Norfolk and provides private dental care and treatment for adults and children.
There was step-free access to the practice with the use of portable ramps, and car parking spaces were available, including dedicated parking for disabled people, near the practice.
The practice had 4 treatment rooms. At the time of our inspection, there was a total of 15 staff, of which there were 3 dentists, 1 dental hygienist, 1 dental therapist, 7 dental nurses, 1 trainee dental nurse, 1 receptionist and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection.
People's experience of this service
We reviewed online patient feedback received by the practice. This feedback was overwhelmingly positive.
Patients commented on professional, friendly and helpful staff, they said they did not feel rushed during their appointments, with adequate time being allocated to each treatment. Patients also said that appointments were timely, and there was a high standard of care. Patients commented positively about the standards of cleanliness. Patients were very happy with the care received.
Patient feedback provided a positive view of the dental team and care provided by the practice.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.