Moorlands Care Home

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

Moorlands Care Home is a 'care home’. People in care homes receive accommodation and personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Moorlands Care Home accommodates up to 40 people in one adapted building. At the time of the inspection there were 18 older people, some of whom were living with dementia. The provider had made the decision to no longer provide the nursing element of support and was now entirely focussed on providing residential care.

The provider was previously in breach of the legal regulation in relation to staffing. Improvements were found at this assessment and the provider was no longer in breach of this regulation.

The home had recently had a change of management who were focussed on improving the quality of care provided. Improvements already implemented demonstrated that people were kept safe by well trained staff who knew people well and supported them in a caring and respectful manner.

People's experience of this service

People living at the home were happy with the care they received. Relatives spoke positively about how caring the staff were. Comments included, “Staff seem to be caring. I am not worried that she is not being looked after properly. They seem to be on top of everything,” “I am happy, and -[Name] is happy,” and “The staff seem very, very pleasant. I have no concerns about anything.”