• Mental Health
  • Independent mental health service

Archived: The Chimneys Clinic

Overall: Good read more about inspection ratings

Rougham, Bury St Edmunds, Suffolk, IP30 9LR (01284) 220210

Provided and run by:
The Chimneys Limited

Assessment report published 28 November 2025

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

Date of on-site assessment, 28 August 2025.

The Chimneys is a long-term 23-bedded rehabilitation service set across 2 wards that provides specialist care and treatment designed to support women aged 18 and over who have a diagnosis of Personality Disorder (PD). Individuals with other mental health problems and young women who are transitioning from Child and Adolescent Mental Health Services were also considered for this service. The Care Quality Commission expects that high dependency rehabilitation services should support patients to re-engage with families and communities’ through assessment, engagement, maximising benefits from medication and reducing challenging behaviours, with the support of a full multi-disciplinary team. The recovery goal for patients is to move on to a community rehabilitation unit, supported accommodation in their own local area or home where appropriate.

The Chimneys is registered by the Care Quality Commission (CQC) for:

Assessment and medical treatment for persons detained under the Mental Health Act 1983.

Treatment for Disease, Disorder, and Injury.

The provider had a registered manager and controlled drugs accountable officer.

We carried out this responsive assessment due to receiving information of concern. We assessed 33 quality statements across the Safe, Effective, Caring, Responsive and Well-led key questions.

During this assessment we spoke with staff including hospital managers, nurses and healthcare assistants. We inspected the ward environments and clinic rooms at the hospital. We observed staff and patient interactions on these wards.

We reviewed patient care records, and patient prescription charts and reviewed minutes of various meetings, policies and procedures, data and documents relevant to the running of the service.

We last inspected this service on 23 May 2023. We rated this service as Outstanding and we found no breaches of the Health and Social Care Act regulations (2008). At this assessment the rating changed to Good and we found no breaches of the Health and Social Care Act regulations (2008).