- Dentist
GSD Dental Clinics Limited
Assessment report published 17 November 2025
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 24 October 2025.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice known as Kensington Olympia Dental Clinic is in the London Borough of Hammersmith and Fulham and provides private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice. At the time of the inspection, the only treatment room on the ground floor was not operational. The provider was unable to provide a timeframe for when the room would be re-commissioned, limiting access for patients with mobility or accessibility requirements.
The practice had 3 treatment rooms. At the time of our inspection, there was a total of 12 staff, of which there were 6 dentists, 1 dental nurse, 1 trainee dental nurse, 1 dental hygienist, 1 orthodontic therapist, 1 receptionist and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including the principal dentist, 1 dental nurse, 1 receptionist and the practice manager. We also spoke with a compliance consultant who was in attendance.
The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 4 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included:
“From the moment I arrived, I was welcomed with warmth and professionalism. The entire team demonstrated exceptional care, efficiency, and attention to detail, making my experience comfortable and reassuring.”
“The whole team is professional, caring, and always ensures we feel comfortable and well-informed.”
Patients commented positively about the standards of cleanliness. “The clinic’s cleanliness, modern facilities, and commitment to patient well-being truly reflect a high standard of excellence”
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. “The dentist explained every step of the procedure clearly.”
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.