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BARDOC - Moorgate Primary Care Centre Good

All reports

Inspection report

Date of Inspection: 14 June 2013
Date of Publication: 13 July 2013
Inspection Report published 13 July 2013 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 14 June 2013, observed how people were being cared for and talked with staff.

Our judgement

People who use the service, staff and visitors were protected against the risks of unsafe or unsuitable premises.

Reasons for our judgement

BARDOC – Moorgate Primary Care Centre was situated in a large new building in the centre of Bury. Several other NHS services were located in the building. BARDOC was operational between 6pm and 8am during the week and during the weekend from 6pm on Friday until 8am on Monday. It was open for 24 hours during bank holidays.

The waiting area was on the first floor of the building, and there was a passenger lift available. Consultation rooms were also on the first floor. We saw that the main doors to the building were locked at 10pm when other NHS services in the building closed. CCTV was available so staff could allow entry to patients who had been given an appointment.

We spoke with the manager. They told us they had regular tenants meetings with the owner of the building so any issues relating to maintenance could be dealt with very quickly.