De Bruce Court

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

At our last assessment we rated this key question good. At this assessment the rating has remained good.

This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and communication needs with them.

People’s needs, preferences and choices were assessed before they moved in, using information from the person, those important to them, professionals and care records. This helped staff develop person-centred care plans and understand how people preferred to be supported.

When new people moved into the service, staff attended transition and handover meetings to ensure they understood the person's needs, preferences, and support requirements and could provide consistent, person-centred care from the outset.
 

The provider planned and delivered people’s care and treatment with them, including what was important and mattered to them. They did this in line with legislation and current evidence-based good practice and standards.

Staff applied their training and learning in line with current professional guidance and best practice, including the principles of Positive Behaviour Support (PBS). The provider remained up to date with best practice guidance relating to supporting people with learning disabilities and autistic people and ensured this was reflected in the support provided.
 

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

The provider told people about their rights around consent and respected these when delivering person-centred care and treatment.

The provider supported people in the least restrictive way and acted in their best interests. Staff asked for people’s consent to care and treatment in ways that suited each person. They involved people in decisions and checked their capacity when needed.

Records showed us where assessments demonstrated a person was unable to make a specific decision capacity assessments were completed and best interest decisions had been made with the involvement of the person, family and appropriate health or care professionals. Examples included administering medicine and personal care.