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The Foundation of Lady Katherine Leveson Good

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 31 July 2012
Date of Publication: 7 September 2012
Inspection Report published 7 September 2012 PDF


Inspection carried out on 31 July 2012

During an inspection looking at part of the service

We carried out this visit to review improvements in relation to medication, record keeping and staffing following our last inspection of the home. We found that although some action had been taken to address specific concerns, further improvements were needed.

People told us that they were receiving their medicines but we could not be sure from viewing records and medicines available that medicines were always being managed as they should. Medicine records did not always clearly show that medicines prescribed had been given or were available.

People were complimentary of the care staff supporting them although they acknowledged sometimes staff were busy. People told us: �They are all nice, I have got no complaints at all, they are all very kind.� �Yesterday my breakfast came at 9.00am, I usually prefer it earlier.� Staff told us they could not always deliver care to people to a standard they were happy with.

We did not speak with people about their care records but we found that some care records were not up-to-date or accurate. This meant there was a risk that people may not always receive appropriate care.