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The Foundation of Lady Katherine Leveson Good

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Inspection report

Date of Inspection: 14 November 2013
Date of Publication: 18 December 2013
Inspection Report published 18 December 2013 PDF | 87.33 KB

Overview

Inspection carried out on 14 November 2013

During a routine inspection

We visited the main house and the courtyard residential flats on the same site. We observed how people were being cared for at each stage of their treatment and care and how their health and well-being was safeguarded from abuse. We looked at how medication was managed and we examined how the service measured the quality of care provided to people who used the service. We spoke to staff and people who used the service.

We observed staff interacting with people with kindness. The main home had 11 en-suite flats. In addition there were a further eighteen flats separated from the main house by a courtyard. Above the residential flats were a further sixteen flats used as sheltered accommodation. We had concerns about some people’s safety when walking across the cobbled flagstones which paved the perimeter of the courtyard.

One person who used the service told us, “ It’s nice here, it’s my home, I’m happy”.

We reviewed the care of four people with varying levels of need. We saw medication was stored and administered safely.

We saw there had been a significant number of falls within the service. We had concerns there were insufficient staff to meet the needs of people living in both the main house and the flats. We examined care records and saw people’s needs were not always reflected in their risk assessments and care plans.

We noted the service made appropriate referrals to outside specialists on behalf of people who lived there.