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Inspection report

Date of Inspection: 4, 23 October 2013
Date of Publication: 12 November 2013
Inspection Report published 12 November 2013 PDF


Inspection carried out on 4, 23 October 2013

During an inspection looking at part of the service

This was a follow up inspection and the purpose of this was to check if the provider had addressed previous identified shortfalls. We completed the inspection on 04 October 2013 and 23 October 2013, and spoke with the provider and newly appointed manager.

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. There were effective recruitment and selection processes in place and appropriate checks were undertaken before staff began work. We found that people were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard. This referred specifically to staff training and supervision. The provider had an effective system to regularly assess and monitor the quality of service that people received.

Further improvements were required in relation to care plans and risk assessments. Also ensuring that where restraint was used a clear audit of interventions provided by staff was maintained.