- Dentist
Broad Street Dental Surgery
Report from 17 September 2025 assessment
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 1 December 2025.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Ely in Cambridgeshire and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice with the use of a ramp, and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 2 treatment rooms. At the time of our inspection, there was a total of 7 staff, of which there were 2 dentists, 1 dental hygienist, 2 dental nurses and 2 receptionists, 1 of whom is also a trainee dental nurse. We gathered feedback from staff and spoke to a range of staff during our inspection.
People's experience of this service
We saw that the practice regularly collected patient feedback which was analysed and discussed with staff. Patient feedback provided a positive view of the dental team and care provided by the practice. Patients commented on the friendliness of staff, said the practice was clean and they felt comfortable and listened to.