- Care home
Archived: The Gables Care Home
We have issued a notice of decision to cancel The Gables Care Home Ltd registration on 09 September 2025 for failing to ensure people received person centred care, failing to ensure people were treated with dignity and respect, failing to ensure appropriate consent was in place, failing to ensure safe care and treatment, failing to ensure people were appropriately safeguarded, failing to ensure good governance was in place, failing to ensure safe and appropriate staffing was in place and failing to ensure fit and proper persons had been safely recruited at The Gables Care Home.
Assessment report published 5 June 2024
Contents
Ratings
Our view of the service
Date of assessment: 10 February 2024 to 15 February 2024.
Reason for assessment: We had received concerns in relation to the safety of the environment, the quality of care and management oversight. We decided to assess the safe, effective and well-led key questions to look at these concerns.
The overall rating for this service is requires improvement. We identified breaches in relation to safe care and treatment, safe staffing and good governance. We found information about people's care needs was not always available for staff to refer to. This meant people did not receive consistent care and were exposed to the risk of harm. We observed staff using unauthorised moving and handling techniques which placed people at risk of harm. Some care records related to nutrition needed more detail to allow for potential risks to be monitored and information shared with other professionals. We also found people were at risk of harm due to safety concerns with the premises and equipment.
We found the provider had not followed robust recruitment processes, not all necessary checks had been completed prior to staff starting work. We found the provider had failed to have effective oversight of the service which meant they had not identified the concerns we found
Feedback from relatives was more positive, who told us they had seen improvements in the home, and praised the impact and approachability of the provider.
People's experience of this service
People living in the home told us they were happy with the care they received. Feedback from 1 person identified they felt their condition had improved since they had moved into the home, and they were optimistic further improvement could be made. Relatives told us they felt welcome visiting the home at any time.