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All reports

Inspection report

Date of Inspection: 10 August 2012
Date of Publication: 11 September 2012
Inspection Report published 11 September 2012 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

Our judgement

The provider was meeting this standard. Patients were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

User experience

We spoke with patients but their feedback did not relate to this standard.

Other evidence

Staff received appropriate professional development. The clinic staff included a dentist, dental nurse and hygienist. Staff told us that all new employees received an induction to the clinic and existing staff attended mandatory training including safeguarding vulnerable adults, resuscitation and infection control.

There was a mechanism in place for the dentist to appraise and give feedback to dental nurses on their performance. However, whilst we were told that appraisals should be completed on an annual basis, they tended to occur less frequently.