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Archived: CRI Hertfordshire Drug and Alcohol Services (Hertford)

All reports

Inspection report

Date of Publication: 19 December 2012
Follow Up Report published 19 December 2012 PDF


During a check to make sure that the improvements required had been made

The provider implemented two ways of responding to the identified lack of first aid trained staff. In the short term, cover was provided by staff from a nearby branch. In the long term, the provider arranged first aid training for staff that was planned, booked and completed by 15 December 2012.

In order to remain compliant and ensure people's safety, the provider told us: "The Health and Safety Officer for Hertfordshire will be keeping a log of all first aid trainers in the County and ensure that they are replaced as soon as an existing one is planning to leave. In order to ensure that there is at least one first aider on site, an admin staff member will be trained at all times. Admin staff always remain on site."

By completing these actions, the provider ensured that first aid trained staff were available and protected people who use the service and the staff.