- Homecare service
Your Life Your Home
Assessment report published 29 May 2025
Contents
Ratings
Our view of the service
Date of assessment: 2 April 2025 and 11 April 2025. Your Life, Your Home is a supported living service. Staff support people in their own flat within a large building with communal areas. Staff were supporting a total of 17 people but only 6 received the regulated activity of personal care. We completed this assessment to check people were safe following a safeguarding incident.
We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
At this assessment, we found some minor shortfalls in the reviewing and maintenance of care records. This had not impacted people’s care as staff knew people well. There were enough staff to meet people’s needs. Staff had received training and supervision to develop their skills. Staff referred people to healthcare professionals when their needs changed and followed their guidance. Staff understood their role and responsibility to make sure people remained as independent as possible and made informed choices.
People's experience of this service
People were supported to be as independent as possible. Staff knew what people could do for themselves and supported them when needed. One person told us they liked living in their flat and asked for support when they needed it. They told us they ordered their food online and had it delivered as this is what they preferred. People explained how staff checked their skin remained healthy and referred them to health professionals as needed. Relatives told us they were kept up to date with people’s support and any changes.