Catherine Street Dental Practice

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We found this practice was providing effective care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Assessing needs is based on the latest evidence we assessed for the Effective key question.

The provider had systems to ensure that people who used the service received person-centered care and treatment, which was appropriate, met their needs and was reflective of their personal preferences. Preventive oral health care was encouraged.

Staff did not keep up to date with current evidence-based practice. In particular, staff were not aware of currentguidance. For example, the requirement to include 100 radiographs in radiograph audits, patient gum disease classification and duration of antibiotic prescribing.

Staff could access a clinical dental technician and had access to an onsite laboratory which was registered with the Medicines and Healthcare products Regulatory Agency.

We looked at a sample of patient care records. The information recorded in these patient care records was in line with recognised guidance.

Staff obtained patients’ consent for treatment in line with legislation and guidance and understood their responsibilities under the Mental Capacity Act 2005.

Staff described how they involved patients’ relatives or carers when appropriate and made sure they had enough time to explain treatment options clearly.

We saw evidence the dentists justified, graded and reported on the radiographs they took.

The practice had systems for prescribing and dispensing of medicines, but improvement was needed. In particular, a stock control system was not in place for medicines. Dispensed medicines were not labelled with the practice contact details in line with current guidance.

Patients were referred to primary and secondary care specialists for treatment the practice did not provide. This included referring patients with suspected cancer under the national faster diagnosis pathways.

Further improvements should be made to ensure patient referrals to other dental, or health care professionals were centrally monitored to ensure they were received in a timely manner and not lost.

The judgement for How staff, teams and services work together is based on the latest evidence we assessed for the Effective key question.

The judgement for Supporting people to live healthier lives is based on the latest evidence we assessed for the Effective key question.

The judgement for Monitoring and improving outcomes is based on the latest evidence we assessed for the Effective key question.

The judgement for Consent to care and treatment is based on the latest evidence we assessed for the Effective key question.