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Inspection report

Date of Inspection: 28 June 2012
Date of Publication: 27 July 2012
Inspection Report published 27 July 2012 PDF

Overview

Inspection carried out on 28 June 2012

During a routine inspection

We spoke briefly on the telephone to people who used this service, as they were out at college whilst we were inspecting. We were unable to speak to relatives of the people who used the service, so we gathered evidence of people�s experience of the service by reviewing their care records and other associated paperwork and talking to the manager.

People who used the service told us they had confidence in the staff and were, �Well looked after�.

People told us they were enabled to take part in activities of their choosing and that their comments were listened to and acted upon.