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Archived: St. John's Almshouses Good

All reports

Inspection report

Date of Inspection: 25 May 2012
Date of Publication: 26 June 2012
Inspection Report published 26 June 2012 PDF

Overview

Inspection carried out on 25 May 2012

During a routine inspection

When we visited we talked with five people using the service. They all told us they were very satisfied with the service provided. People said, �I wouldn�t want to live anywhere else� and they told us that care workers and nurses were �always nice, and knocked on the door or rang the bell before entering�. People also said that if they were needed anything, staff were very quick to respond to calls, and always very helpful. We were told by everyone we spoke with that they felt very safe and that they were treated with dignity and respect. People understood the care they received and appreciated the support provided by the staff and by the organisation. They told us that there were a range of social activities offered, such as a weekly lunch club.