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Scarsdale Grange Nursing Home Good

All reports

Inspection report

Date of Inspection: 31 July and 1 August 2013
Date of Publication: 2 October 2013
Inspection Report published 02 October 2013 PDF

Overview

Inspection carried out on 31 July and 1 August 2013

During a routine inspection

During our visit we spoke with five people using the service, two relatives and multiple members of staff from each discipline.

People using the service and their relatives that we spoke with were positive about the home.

People using the service told us that their opinions were sought so that they were involved in decisions and that they had a choice. We observed positive interactions between staff, people using the service and their relatives throughout the visit.

People using the service and their relatives told us that care and treatment was planned and delivered in a way that ensured people�s safety and welfare and they were involved in their care. Some comments included �The staff always tell me what�s going on and ask me what I want to do. They do a good job.� and �I�ve been involved with my care�.

All the people and relatives we spoke with said they had no concerns about abuse in the home. One person using the service told us �I feel safe here. I would tell the staff if I didn�t.�

We found that there were enough qualified, skilled and experienced staff to meet people�s needs.

We found that there was an effective system to regularly assess and monitor the quality of service that people receive.