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Archived: Hollies Dental Practice

The provider of this service changed - see old profile

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 14 August 2013
Date of Publication: 25 October 2013
Inspection Report published 25 October 2013 PDF

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We carried out a visit on 14 August 2013, observed how people were being cared for, checked how people were cared for at each stage of their treatment and care and talked with people who use the service. We talked with staff and reviewed information given to us by the provider.

Our judgement

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

Reasons for our judgement

We looked at the arrangements for ensuring that people who were using the service were able to give consent to their treatment based upon the information provided to them.

Both people we spoke with told us that their treatment, benefits and risks were explained to them in a way that they could understand. They told us that costs of treatments were provided before treatment started. This showed us that people were provided with information about their proposed treatment before it started so that they could make decisions and give informed consent.

We saw that the service had appropriate policies and procedures in place for obtaining people's consent. From records we viewed, we saw that treatments and procedures were explained in detail and people's views were taken into consideration in the way that treatment was planned and delivered.

There service had arrangements in place under the Mental Capacity Act 2005 so as to ensure that where people lacked capacity to make decisions about their treatment, any decisions were made on their behalf were done so in their best interests.