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Inspection report

Date of Inspection: 23 August 2013
Date of Publication: 18 September 2013
Inspection Report published 18 September 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 23 August 2013, observed how people were being cared for and talked with people who use the service. We talked with staff and reviewed information given to us by the provider.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

We did not speak with people who used the service about the protection of children and safeguarding of vulnerable adults.

We observed that the practice had safeguarding policies in relation to the safeguarding of children and vulnerable adults. These policies were clear, detailed and included definitions of the different types of abuse and the correct local contact information and telephone numbers.

We saw that people were protected because staff were aware of their responsibilities in relation to safeguarding of children and vulnerable adults. Staff we spoke with told us they had not had to make a safeguarding referral but were able to tell us what they would do if they were worried or concerned about a child or vulnerable adult.

We looked at the staff training records and noted staff had received safeguarding training in relation to children and vulnerable adults and additional training around the Mental Capacity Act 2005 to ensure they understood their legal responsibilities.