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Inspection report

Date of Inspection: 23 August 2013
Date of Publication: 18 September 2013
Inspection Report published 18 September 2013 PDF

Overview

Inspection carried out on 23 August 2013

During a routine inspection

We spoke with three people who used the practice they told us they were pleased with the dental treatment they received and found the staff to be friendly and informative.

People experienced care, treatment and support that met their needs and protected their rights.

People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

People were protected from the risk of infection because appropriate guidance had been followed. People were cared for in a clean, hygienic environment.

People were cared for by staff who were supported to deliver care and treatment safely and to an apropriate standard.

The provider had an effective system in place to regularly assess and monitor the quality of service that people received.