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Archived: Dimensions 6a Prospect Place

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Inspection report

Date of Inspection: 14 August 2013
Date of Publication: 17 September 2013
Inspection Report published 17 September 2013 PDF | 76.88 KB

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 14 August 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

We found that the provider had ensured there were sufficient numbers of suitably trained and experienced staff who worked at the home. During our inspection we observed that staff spent time with people who used the service. We saw that staff were calm and relaxed with people.

We looked at staff rotas and found that the number of staff on duty matched the number given when we spoke with staff on duty. Staff told us that nobody who used service required more than one person to meet their individual care needs. Staff told us that arrangements for less busy times such as night time were sufficient to meet people’s needs.

During the inspection we spent time in the communal areas of the home so we could observe what happened. People who used the service had limited communication skills. We spoke with four relatives of people who used the service. They were happy with the staff who worked at the home. One person told us: “Most times there are at least three members of staff on duty”.

We observed the care and treatment provided to people by staff. We saw that staff were able to spend time with people and support them at a pace which meet their individual needs.