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Archived: Dimensions 20 Boadicea Close

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Inspection report

Date of Inspection: 31 May 2013
Date of Publication: 25 June 2013
Inspection Report published 25 June 2013 PDF | 72.94 KB


Inspection carried out on 31 May 2013

During a routine inspection

We spoke with people using the service but they were not always able to tell us their views about their care. We relied upon our observations of care, speaking with staff and looking at records to help us understand people's experiences.

We found people were supported to meet their nutrition and hydration needs. A varied diet was provided and meal supplements were used where one person was at risk of weight loss. Staff joined people using the service at meal times and made these social occasions.

People’s medication was managed safely. We found staff had attended training and their competency was assessed before they handled medicines. Medicines were stored securely and accurate records were kept of medication administration and disposal.

We found there were effective recruitment procedures at the home. Appropriate checks were undertaken before staff began work, such as screening for criminal convictions and obtaining references. Staff had not started work until all required checks and clearances had been received. This ensured people were cared for by staff who were suitable to work with vulnerable adults.