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Dimensions 40 Cody Road Good

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Inspection report

Date of Inspection: 8 November 2013
Date of Publication: 4 December 2013
Inspection Report published 04 December 2013 PDF | 75.56 KB

Overview

Inspection carried out on 8 November 2013

During a routine inspection

We used a number of different methods to help us understand the experiences of people using the service, because the people using the service had complex needs which meant they were not able to tell us their experiences. Observation during the inspection showed

staff supporting people to make their own choices about what they had for lunch and what activities they took part in. Staff knew exactly how each person communicated which meant people's wishes were understood and respected.

We observed that staff asked people about how and when they wanted their care and support. This indicated that people were involved in planning their care on a daily basis.

People chose how to occupy themselves in the service. We observed that people were spending time in the communal areas watching television and interacting with staff. During our inspection we observed staff spending time with one person supporting them to participate in music therapy in the sensory room. We observed staff spending the majority of their time with people who used the service, going shopping, listening to music and attending art class. They frequently checked on them to ensure they were alright when spending time on their own.

During the inspection we observed staff spending the majority of their time with people who used the service. They frequently checked on them to ensure they were alright when spending time on their own.