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Archived: Dimensions 44 Castle Road

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Inspection report

Date of Inspection: 9 September 2013
Date of Publication: 9 October 2013
Inspection Report published 09 October 2013 PDF | 80.82 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 9 September 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

We found that people who used the service were protected from the risk of abuse. People who used the service were not able to tell us about their experience of the care provided. We observed what happened in the home. We saw that people were relaxed in the company of staff while they attended to their needs.

We saw that staff were trained in safeguarding people from abuse. Discussions with staff confirmed this. Staff spoken with had a good understanding of what abuse was and what they would do if they had any concerns. One member of staff described safeguarding as the: “Protection of vulnerable people”. The same person told us that they would report any concerns to their manager or go higher in the organisation if needed. Another member of staff told us that they had been trained in safeguarding when they first started work and that they would be do refresher training in the future. This meant that staff were aware of their responsibilities if they needed to report abuse.

We saw that the organisational policy on safeguarding vulnerable adults was available to staff to read. Additional information on how staff could raise any concerns they had about the safety of vulnerable people was available.