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Archived: Nu Cosmetic Clinic Ltd

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Inspection report

Date of Inspection: 13 February 2013
Date of Publication: 28 February 2013
Inspection Report published 28 February 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 13 February 2013, talked with staff and received feedback from people using comment cards.

'We also reviewed other relevant records held by the provider.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

Appropriate checks were undertaken before staff began work. During our inspection we spoke with the registered manager about the recruitment process for staff employed by Nu Cosmetics. We heard how their recruitment process ensured all staff underwent the appropriate pre-employment checks, including references and for some staff criminal records checks, before starting work. We looked at a sample of five staff personnel files and saw these contained a contract of employment, full employment history, satisfactory references, proof of identification and a risk assessment for whether or not a criminal records check was required. Evidence of registration with the appropriate professional bodies were also checked and a log held by the provider.

Staff we spoke with told us they felt well supported and that they received regular training updates, as well as supervisions and appraisals with their line managers. They stated that when they joined the service, they had completed a period of induction and mandatory training, as well as spending time shadowing more experienced members of staff. All staff complete a three month period of probation before confirmation of permanent employment.