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Archived: Elysian House Good

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Inspection report

Date of Inspection: 19 October 2012
Date of Publication: 13 November 2012
Inspection Report published 13 November 2012 PDF

Overview

Inspection carried out on 19 October 2012

During a routine inspection

We spoke with two people who used the service. They told us they were happy with the service provided. We saw positive comments about the service recorded on satisfaction questionnaires. People said they were treated with respect and were listened to and helped by staff. For example, one person wrote, �the staff really helped me with my emotional issues without judgement.� People felt safe in the service.

Staff received appropriate training and support to enable them to deliver the care to people that they needed. The provider regularly monitored the service to make sure that risks to people were minimised and an appropriate standard of care and treatment provided.