• Dentist
  • Dentist

Archived: Dr Eric Gavin

The Dental Surgery, 12 Creffield Road, Colchester, Essex, CO3 3JB (01206) 574437

Provided and run by:
Dr Eric John Gavin

All Inspections

21 May 2013

During a routine inspection

We spoke with two patients and observed a routine dental appointment for one patient. All patients we spoke with told us that they had received a high standard of care. One person said, "Generations of my family attend this practice and that speaks for itself. We are happy with the dentist's thorough approach. Another person said, "Dental staff observe good infection control techniques. I have not had any issues, but if I did, I would be happy to approach the staff."

We found that the practice had taken steps to ensure that patients and staff were protected from the risk of infection, including cleaning of instruments and the environment. Dental staff wore protective clothing and spoke about the measures necessary to ensure good hygiene. We saw evidence of servicing of cleaning equipment.

Staff had received training around safeguarding children. They knew the signs that someone could be the victim of abuse. They told us that they would not hesitate to take immediate action.

We reviewed some clinical notes. Where complex treatment had been provided, written consent had been obtained from the patient. Medical history information was maintained and updated at each visit. The cost of treatment was explained prior to treatment being given. Guidelines were followed around the safe use of radiation equipment.