The Care Quality Commission
  • Services in your home
  • Homecare service

Archived: Care in the Home Necessities Limited

90 Weir Road, Hartley Wintney, Hook, Hampshire, RG29 1BG 07826 558407

Provided and run by:
Care in the Home Necessities Limited

All Inspections

23 October 2012

During a routine inspection

We spoke with three people who used the care agency and two relatives. They told us they had been involved in planning their care package and agreeing when it was convenient for them to receive it. People told us the standard of care they received was very good. One person said 'the care provided is just what I want and they are very good at responding to any changes that happen to me'.

One of the relatives told us that 'the carers treat my mum with complete respect and dignity and I cannot praise them enough'

The care plans we saw provided individual details of people's needs, wishes and preferences and the amount and type of care they would receive.

Staff were supported through training and the manager had effective systems in place to monitor the performance of the Agency.