Church View

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question as good. At this assessment the rating has remained as good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 79 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and communication needs with them.

The provider planned and delivered people’s care and treatment with them, including what was important and mattered to them. They did this in line with legislation and current evidence-based good practice and standards.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

The provider monitored all people’s care and treatment to continuously improve it. They ensured that outcomes were positive and consistent, and that they fully met both clinical expectations and the expectations of people themselves. People had access to activities and social stimulation, and staff worked flexible to ensure people were supported to take part in things that mattered most to them. Some people had been involved in a local disability football league. This had given people a purpose and at the same time supported them to develop skills while enjoying their favourite sport. People were given many opportunities to develop independence and have a greater control over their lives. Staff worked alongside people to improve their outcomes. One person required support with a specific aspect of personal care and staff received appropriate training to support them. This had led to improved health and wellbeing and had increased their mobility and independence. Staff and leaders demonstrated how the right support, encouragement and consistent care had made a real difference to someone’s quality of life.

The provider told people about their rights around consent and respected these when delivering person-centred care and treatment.