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Hill House Nursing Home Good

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Inspection report

Date of Inspection: 9 January 2014
Date of Publication: 31 January 2014
Inspection Report published 31 January 2014 PDF | 65.27 KB


Inspection carried out on 9 January 2014

During an inspection to make sure that the improvements required had been made

During our last inspection of Hill House Nursing Home in July 2013 we found that people were not always being asked for their views or consent in relation to their care and treatment. We observed that people's care plans did not always consider their capacity to consent or their best interests.

We also found that whilst improvements had been made to the systems in place to manage risks in the home, action plans in place as a result of audits were not always completed and that where issues had been highlighted, these had not been addressed with staff.

During this inspection we found that people's care plans had been reviewed and updated to consider their capacity to consent to treatment or their best interests. We also observed that a large number of staff working in the home had received further training on mental capacity to help them understand people's needs and provide more appropriate support to people living in the home.

The Registered Manager had reviewed the systems in place for conducting audits in the home to help simplify the processes and we saw that appropriate audits were being completed and followed up in a timely manner. We saw that where issues had been identified, these had been raised with the individuals concerned - including staff members and the provider.