- Care home
The Dunes
Assessment report published 5 March 2026
Contents
Ratings
Our view of the service
The Dunes is a care home providing personal care for up to 4 people with a learning disability and/or autistic people. There were 4 people living at the service during this inspection. This was a planned inspection, and we included all the quality statements under each of the 5 key questions. The inspection took place on the 10 and 11 February 2026. The service had safe systems in place which meant people were protected from avoidable harm. People’s rights were respected, and they were supported to make choices. A blended training programme meant staff had the necessary skills and knowledge to provide care. Safeguarding procedures were in place. The service learned from accidents, incidents and events. Recruitment processes were established and operated effectively. People received their medicines as prescribed, and processes for ensuring safe monitoring of medicines were in place. People had access to health and social care professionals to ensure their wellbeing. People’s rights were fully respected, and staff sought people’s consent prior to any interventions. Staff were kind and caring, treating people with dignity and respect. People had access to a wide range of activities. Governance systems were in place to ensure oversight, including at provider level. There was confidence in the registered manager and management team. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
People's experience of this service
Where some people were unable to communicate verbally, we observed interactions between them, their peers and staff. We observed staff had friendly and positive relationships with people. People’s unique communication needs were met, for example through pictures, objects and their body language. People communicated they felt safe at the service. Staff treated people as individuals. Relatives were complimentary about the staff and told us they were available to them when needed.