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Archived: St Mary's Inadequate

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Inspection report

Date of Inspection: 21 February 2014
Date of Publication: 18 March 2014
Inspection Report published 18 March 2014 PDF | 78.41 KB


Inspection carried out on 21 February 2014

During a routine inspection

Our inspection of 24 September 2013 found that improvements were needed to ensure that people were being appropriately supported with their nutrition and hydration. We also found that some staff members did not have the skills and competencies to fully meet people’s needs. There were shortfalls in the staff training programme to make sure staff had the skills to deliver care and treatment safely and to an appropriate standard.

During this inspection we found that improvements had been made and the provider was compliant.

We spoke with the manager and three senior staff and two other members of staff. We also spoke with ten people using the service and one relative. We found that overall people were satisfied with the service. A relative commented: “The care is generally good, the staff are very caring”.

We found that since the last inspection the staff training programme including induction training had been reviewed and implemented. The training plan was on-going and staff had completed training in moving and handling and various other core subjects. Staff had been supervised and appraised to make sure they had the opportunity to develop their skills to carry out their role.

We found that the chairs in the dementia unit were soiled especially on the arm rests. We were told by the manager that the provider had agreed to replace the chairs and this would be done in the near future.

At the time of our inspection the provider did not have a registered manager in post.