• Care Home
  • Care home

Brighton Road

Overall: Good read more about inspection ratings

47-49 Brighton Road, Purley, Surrey, CR8 2LR (020) 8660 4078

Provided and run by:
Consensus Support Services Limited

Important: The provider of this service changed. See old profile

Report from 9 February 2026 assessment

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

Brighton Road is a residential care service that provides accommodation for up to 15 individuals with a range of needs including learning disabilities. Accommodation is provided over 3 floors with 2 lounges and a dining room on the ground floor with access to the rear garden. At the time of our inspection 11 people were using the service. At our last inspection in September 2017 the service was rated as good. At this inspection we found the service remained good.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The provider was meeting the principles of right support, right care, right culture.

We spoke with the registered manager, the deputy manager, the area director and 4 care staff. We found people were protected from risk of abuse and risks to people were managed well. The provider had safeguarding and whistleblowing procedures in place and staff had a clear understanding of these. Robust recruitment checks had taken place before staff started working at the service. There were enough staff to support people and meet their needs. Risks to people had been assessed to ensure their needs were safely met. People received their medicines safely and as prescribed. Staff were trained in areas specifically related to peoples care needs and they received regular supervision from the registered manager and deputy manager. Staff told us the service was well managed, and they received good support from the management team. The registered manager and staff worked in partnership with health and social care providers to deliver an effective service.

People's experience of this service

During our 3 visits to the service on, 25, 28 February and 5 March 2026, we spoke to all the people who lived there. People told us they felt safe, staff were kind to them, they had dedicated keyworkers and they enjoyed planning and taking part in activities. People chose what they wanted to eat and cook. They were encouraged to maintain a healthy balanced diet. People told us they had access to health care professionals when they needed them. People had been consulted about their care and support needs. We observed that staff promoted people’s independence, and they listened to people's views and respected their decisions.