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Inspection report

Date of Inspection: 8 October 2013
Date of Publication: 29 October 2013
Inspection Report published 29 October 2013 PDF | 85.23 KB

Overview

Inspection carried out on 8 October 2013

During a routine inspection

On the day of our inspection 29 people were living at the home and receiving care from the service. We, the Care Quality Commission (CQC), spoke with five people, the manager, a registered nurse, three care workers and two ancillary staff. We also spoke to a visiting social worker. One person described the home as a "lovely".

Risks to people's health and welfare were identified and their needs were met in a way that was personalised to each person. Health promotion was encouraged through referrals to specialists. People told us they felt safe and well cared for.

We saw people had a choice of suitable and nutritious food and drink available in sufficient quantities. People said the food was good.

People received their medicines as they were prescribed although not always in a timely way.

Staff were familiar with how to safeguard vulnerable adults. They were supported to make known any concerns they might have had, through internal mechanisms and by "whistle blowing" if needed.

Whilst there were enough staff on duty, care workers and nurses had not received the training they needed to support them to carry out their roles and responsibilities. Some had not had training in moving and handling, medicines management, safeguarding, mental capacity and deprivation of liberty. Not all staff had received formal supervision.

Systems were in place to support the ongoing development of the quality of services provided and to identify and manage risk.