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Nayland Lodge Requires improvement

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Inspection report

Date of Inspection: 28 January 2013
Date of Publication: 28 February 2013
Inspection Report published 28 February 2013 PDF | 77.72 KB


Inspection carried out on 28 January 2013

During a routine inspection

Nayland Lodge was registered with us in November 2011 and people were first admitted to the home in February 2012. This was our first inspection of the service. People were admitted to the home for rehabilitation under voluntary agreements and continued to be monitored and treated by consultant psychiatrists at the local trust. Support was also provided by community mental health nurses. People we spoke with told us that they had very good support from the consultant and community nurses.

We spoke with three people living in the home during our inspection. They told us that staff were very supportive and helped and encouraged them to access the local community. They felt fully involved in setting their goals and in identifying the level of support they needed. One person told us, �Staff help you to unravel life�s confusions.� Another said, �It feels very homely here. There�s a good atmosphere.�

The service had systems in place to monitor standards of support and services in the home. Standards of care records were generally good and the manager was addressing any lack of consistency during staff meetings and during supervision with individual members of staff.