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Archived: Merseycare Julie Ann Limited

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Inspection report

Date of Inspection: 1 November 2012
Date of Publication: 1 December 2012
Inspection Report published 1 December 2012 PDF | 76.25 KB

Overview

Inspection carried out on 1 November 2012

During a routine inspection

We visited three people who were receiving care and support from Merseycare Julie Ann Limited in their own home. We also spoke to one person�s relative. The people we spoke to told us about their views and experiences of the service they received. People told us they were very satisfied with the care and support provided to them. One person said �They [the staff] are very good. I don�t know what life would be like without the help.� Another person told us they were always treated with dignity by the care workers.

People told us they valued the same care workers coming consistently to provide them with support. They also told us the care workers usually came on time. One relative we spoke to said they were very happy with the standard of care being provided. We were told the care workers were flexible in their approach and would support their relative with their choice of activities.