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Inspection report

Date of Inspection: 27 January 2014
Date of Publication: 18 February 2014
Inspection Report published 18 February 2014 PDF | 73.22 KB

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 27 January 2014, talked with people who use the service and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

There were effective recruitment and selection processes in place. The service had three dentists, four nurses and one receptionist. We looked at the records for three staff and found that there was evidence of professional qualifications and indemnity policies, two written references and criminal record bureaux (CRB) checks in place. We saw that the service had clear recruitment and vetting polices in place.

All dental treatment was provided by a qualified dentist registered with the General Dental Council (GDC), the professional regulator of dental practitioners. The nurses who assisted the dentist were also registered with the GDC. We saw evidence of staff's registration on the GDC register was maintained and that practitioners were registered and suitably qualified to carry out the work. We saw that staff had had training in cardiopulmonary resuscitation (CPR), medical emergencies and safeguarding adults and children in the past year.

Records we looked at showed that professional staff undertook an ongoing mandatory training programme including the completion of the required continuous professional development (CPD) to maintain their registration with the GDC. Staff we spoke with also told us about how they had been supported with their training and development needs by the service, that there were regular practice meetings and that they had had an annual appraisal.