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Archived: Alexandra Park

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Inspection report

Date of Inspection: 26 February 2014
Date of Publication: 22 March 2014
Inspection Report published 22 March 2014 PDF | 72.11 KB

Overview

Inspection carried out on 26 February 2014

During an inspection to make sure that the improvements required had been made

We found people and their representatives were involved in their care. We saw the manager had introduced new ways of involving people in decisions. One relative told us, " Every step of the way we were involved."

We found people had their needs assessed and care was delivered to ensure people's safety. People's representatives were happy with the care delivered. One relative said, "On the whole I have no negative feedback. We met the team before X moved and felt they were a really good match for her."

We found staff were supported to deliver care to an appropriate standard through regular meetings and timely opportunities for relevant training.