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Archived: Abbotts Court Good

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Inspection report

Date of Inspection: 18 June 2013
Date of Publication: 9 July 2013
Inspection Report published 09 July 2013 PDF | 86.56 KB


Inspection carried out on 18 June 2013

During a routine inspection

We observed staff providing care and support to people throughout the inspection. There was a calm, friendly atmosphere around the home and people were seen to respond positively to the staff throughout.

During our visit we found peoples’ care and welfare needs were met in a way which ensured their safety. One person who lived at the home told us, “The staff always pop in to make sure I’m alright. You get good food and your well looked after. They always consider me as I can’t walk. I did the right thing moving here.” Other people said “It’s a good hotel” and “I’m well looked after here.” A visitor told us “I’ve no complaints.”

We found the provider had made suitable arrangements to manage and store peoples’ medicines safely.

We also found the provider had taken steps to make sure only suitable people were employed to work in the care home. This was because thorough background checks had been carried out.

We saw the provider had a good system to regularly assess and monitor the quality of the service people received.

At out last inspection in November 2102 we found the provider was not protecting people against the risk of inaccurate records. This was because some people’s care plans had not been kept up-to-date. At this inspection we found improvements had been made. We found people’s care plans were accurate and up-to-date.