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Ashleigh House Requires improvement

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Inspection report

Date of Inspection: 27 September 2012
Date of Publication: 26 October 2012
Inspection Report published 26 October 2012 PDF | 90.11 KB


Inspection carried out on 27 September 2012

During an inspection in response to concerns

The people living at the home told us they were happy with the service. One person told us �the staff are good here� another person told us �it�s alright here� and �I can talk to the staff here�.

One person said that �it would be better if we had a proper covered area to smoke outside�. Another said �things have changed for the better in the last few weeks, I feel happier and safer�. We were also told by a visiting social worker; �the atmosphere today compared to a few weeks ago, is totally different. Staff are smiling again and I can see a real change.�

We spoke to a visiting social worker who told us �I had no concerns until a few weeks ago. My client had previously had excellent support from staff�.

People told us about activities that they did such as dominoes, painting and cooking. We also saw activities which were due to take place which included a nature walk and a DVD night. Both staff and service users told us that activities were just beginning to be organised properly but needed better co-ordination.

People told us that staff were starting to encourage service users to be more independent for example prompting them to cook their own food and to tidy up their crockery and cutlery after they had eaten a meal or snack. One person said that they �didn�t have a bad word to say about any of the staff� and they felt they kept them safe.