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Ashleigh House Requires improvement

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 6 February 2014
Date of Publication: 12 March 2014
Inspection Report published 12 March 2014 PDF | 75.01 KB


Inspection carried out on 6 February 2014

During an inspection in response to concerns

We spoke with three people and they all said they were happy with the service. One person said �The staff are hellish, they help me and I go to the shop myself for chocolate. Staff help me clean my room�.

Another person said they had help from staff and �We do things like bingo, pool competitions and have trips bowling. The staff and the manager are alright�.

We saw that staff were supported to carry out their roles and there were enough qualified, skilled and experienced staff to meet people�s needs. The provider followed the correct procedures regarding the risk of infection. The provider had systems in place to monitor the quality of service provided.