• Care Home
  • Care home

Ashill Lodge Care Home

Overall: Good read more about inspection ratings

Watton Road, Ashill, Thetford, Norfolk, IP25 7AQ (01760) 440433

Provided and run by:
Ashill Lodge Care Limited

Assessment report published 18 September 2026

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

Date of assessment: 24 June to 24 July 2026. We completed a site visit on 24 June 2026.

Ashill Lodge is a residential care home providing accommodation for people who require personal care. The service is registered for up to 35 people and provides support to people with or without Dementia. At the time of the assessment there were 24 people living at the service. We carried a responsive assessment in Safe and Well Led. The service rating has changed from requires improvement to good.

 

The provider was previously in breach of legal regulations in relation to good governance and safe care and treatment. Improvements were found at this assessment, and the provider was no longer in breach of these regulations. We have seen improvements since the last assessment, these included improvements to risk assessments and implementation of robust governance systems.

People's experience of this service

 

People had a positive experience of living at the service. People were observed to be relaxed around staff. People told us they felt safe. One relative said, “From where I am looking, the room is nice and always kept very clean. The carers are respectful and there are very good meals, of a good standard. I can’t think of any improvements.”

We used the Short Observational Framework for this assessment (SOFI) to observe how staff interacted with people who were unable to tell us about their experience. We observed staff to speak calmly and respectfully.