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Inspection report

Date of Inspection: 9 April 2013
Date of Publication: 1 May 2013
Inspection Report published 1 May 2013 PDF

Overview

Inspection carried out on 9 April 2013

During a routine inspection

The people we spoke to were happy living at Anisha Grange. They spoke positively about the staff team and the care provided. Comments included: "The care here is very good, you would go a long way to beat this home." and "The staff here have a nice manner and they have the time to care, it's really very good."

We found that the care management at the home was good, that staff knew the people living at the home well and that they were aware of people's rights and the need to seek consent from people.

We look at the management of medication in the home and found that it was in good order and that the management team monitored the systems in place, to ensure standards were maintained.

We looked at the staffing in the home and found that the provider and manager had systems in place to ensure that they provided the right levels of nursing, care and ancillary staff to meet the needs of the people in the home.

We found the the provider had a complaints management system in place and although complaints were minimal, where they had occured the management team at the home had dealt with them appropriately and objectively.