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Archived: Brimley Good

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Inspection report

Date of Inspection: 3 January 2013
Date of Publication: 27 February 2013
Inspection Report published 27 February 2013 PDF

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 3 January 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

People experienced care and support that met their needs and was delivered in line with their individual care plan.

Reasons for our judgement

Each person living at this service had a plan of care which included assessments of their needs and how these needs were to be met. The majority of these plans related to each person's ability, and focused on further developing people's skills and independence.

For example, one person had recently been supported to become independent using public transport. Another person was being supported to carry out simple household tasks.

People using this service were generally physically well, and staff supported them to remain well. For example, people were referred to the doctor when needed, and were helped to access the chiropodist, dentist and optician. One person had been supported to overcome their fear of hospitals. This had resulted in them consenting to having a surgical operation which had improved their health and welfare. Records also showed that people were supported to have health promotion checks. Staff described how they supported people to understand and use health screening programmes such as breast screening.

We looked at records relating to accidents and incidents. These showed that there were few incidents involving aggression. One person told us that another person might sometimes "cause upsets". Staff told us they dealt with this through negotiation.

People living at this service told us they felt well supported. Care plans contained important information about people's preferences, their likes, dislikes and about the things that were important to them. Staff demonstrated a good understanding of the needs and preferences of the people they were supporting.

People said they enjoyed their social lives and their activities. Some people were very active and went out independently. In order to balance the risks associated with this right, the person had been supported to use a mobile phone so they could contact the service when they were out, if needed. People told us they attended craft workshops, skittles and a local club. Some people told us they preferred to stay at home and enjoyed music and watching television.