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Archived: Addaction - Cornwall

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Inspection report

Date of Inspection: 2, 3, 8, 9 January 2014
Date of Publication: 11 February 2014
Inspection Report published 11 February 2014 PDF | 95.92 KB

Overview

Inspection carried out on 2, 3, 8, 9 January 2014

During a routine inspection

Addaction Cornwall had locality offices in St Austell, Truro, Redruth, Penzance and Liskeard; although staff also provided people with support at over one hundred other locations such as GP surgeries and other meeting points.

The service has significantly expanded since April 2013. The service provided the single point of contact for drug and alcohol referrals. It also provided an assessment service which incorporated health screening. The service provided community drug and alcohol medically assisted recovery services (prescribing services) including Opiate Substitution Therapy. Drug and Alcohol Detoxification services, blood borne virus screening and vaccination services were also now provided. The service provided the single point of access to residential detoxification and rehabilitation services. A needle exchange scheme was in operation which ensured intravenous drug users could obtain clean needles with the objective of cutting down the risk of HIV infection. We concluded the transition had been well managed.

The service continued to provide community outreach, group and one to one therapy, support with life skills, employment and education, volunteer and peer mentoring, family interventions and aftercare support.

Over four days we visited and spoke with approximately 15 people who used the service at three locality offices. We also met with staff members, and attended two recovery groups where we observed practice.

We were accompanied by a specialist advisor who was a doctor who had knowledge of substance misuse services. The specialist assisted us in our judgement of the clinical services Addaction provided.

Everyone we spoke with was positive about the service. People told us the support they received from Addaction had been extremely beneficial to assist their recovery. For example one person told us attending Addaction group and one to one sessions were “the best thing I ever did…absolutely fantastic.”

We checked prescribing and medication systems in place and these were well managed. We checked how staff were trained and systems in place were satisfactory.