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Archived: Addaction - Cornwall

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All reports

Inspection report

Date of Inspection: 4, 5, 6 February 2013
Date of Publication: 7 March 2013
Inspection Report published 7 March 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 4 February 2013, 5 February 2013 and 6 February 2013, checked how people were cared for at each stage of their treatment and care and talked with people who use the service. We talked with staff.

Our judgement

People who used the service were supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

People who used the service, who we spoke with, told us staff were very supportive and helpful. People made comments such as “the staff listen to what you have to say,” and staff were “very professional.” People did not make any comments about the recruitment of staff.

The staff we spoke with were happy with the professional standards of the organisation. Everyone we spoke with said they enjoyed working for the organisation. The staff we spoke with all seemed professional, skilled and supportive. The staff all had significant knowledge and experience working in the substance misuse field.

We checked if Addaction Cornwall operated an effective recruitment procedure in order to ensure people the registered persons employed were of good character, suitably qualified, skilled and experienced.

We asked to inspect personnel files for six people. Files contained satisfactory records regarding the recruitment process; for example an application form; two references; an Independent Safeguarding Authority (ISA) check and a Criminal Records Bureau ‘enhanced’ check (CRB).