- Dentist
Marple Dental Practice
Assessment report published 18 August 2025
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 22 July 2025.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Marple, Greater Manchester and provides private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces, including dedicated parking for disabled people, near the practice.
The practice had 3 treatment rooms. The total number of staff was 13. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 2 dental nurses, 1 receptionist and the practice manager.
People's experience of this service
Prior to our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 5 patients. On the day of our inspection, we saw patient feedback from a further 36 patients, who had left online reviews. Patient feedback provided a positive view of the dental team and care provided by the practice. Comments included:“I have regular check-ups and treatments here. The reception staff are always very friendly and helpful. My dentist has a reassuring and quietly confident manner that puts me at ease, even when approaching a painful procedure. He explains options clearly and answers questions well.”“I never have any issues booking appointments to fit in my schedule. The reception staff are always friendly, understanding and accommodating when booking appointments. I have recommended friends to the practice including a friend who was anxious about seeing a dentist and they are much happier coming to this practice”.“Since day one their care and service has been exemplary. I really enjoy my dentists caring style and his humour. The facilities are excellent, not flashy but always feel clean, hygienic and functional. Other staff at the practice have also been excellent and the administration of both appointments and finance are clear, timely and appropriate”.“Excellent customer service - the reception are team are very good. Clear communications and it is always easy to make appointments. I have seen [dentist] for a number of years and have full confidence in the quality of the dentistry. The customer care element (as well as the dentistry work) is very good - you are always made to feel at ease.”Patients commented positively about the standards of cleanliness. Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Patients told us that when they were prescribed medicines, sufficient information was given. Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.