• Community
  • Community healthcare service

Archived: Bodmin Hospital

Boundary Road, Bodmin, Cornwall, PL31 2QT (01726) 627561

Provided and run by:
Peninsula Community Health C.I.C.

Important: This service was previously managed by a different provider - see old profile

All Inspections

18 December 2013

During a routine inspection

People who used the service referred to themselves as patients. Therefore in this report we will use the same terminology.

We spent time on the wards and talked with six patients who were receiving treatment and three visitors. The patients were all positive about the care they had received. Comments made included 'You could not fault the place', 'staff are lovely and treat us with respect at all times'. Visitors told us they were happy with the treatment and attention their relatives had received.

Patients told us the staff always asked for their consent before providing care and treatment. One person said the staff had explained their treatment to them fully and in a way that was clear and understandable. One patient told us she thought the nurses were lovely, 'they [nurses] spent time explaining my treatment and you could ask any questions'.

Staff told us they thought there were sufficient staff employed and on duty to meet the needs of the patients, and said that there were no staff vacancies on the wards. We spoke with at least six members of staff, and they told us they had good training opportunities and enjoyed working at the hospital.

Patients and visitors told us the food was of a good standard and choices were available.

We observed patients and staff partaking in activities during the afternoon.

We found that patients were protected against the risk of abuse.

8 March 2013

During a routine inspection

People who used the service we spoke with referred to themselves as patients. Therefore in this report we will use the same terminology.

We spent time on the wards and talked to eight patients who were receiving treatment and three visitors. The patients were all positive about the care they had received. Comments made included 'You could not fault the place, it's like being with family', 'staff are lovely and treat us with respect at all times'. One patient told us she thought the doctor was lovely, 'he spent time explaining treatment and you could ask any questions'. Visitors told us they were happy with the treatment and attention their relatives had received.

Patients told us the staff always asked for their consent before providing care and treatment. One person said the staff had explained their treatment to them fully and in a way that was clear and understandable.

Staff told us they thought there were sufficient staff employed and on duty to meet the needs of the patients. They said there were no vacancies on the wards at present. We spoke with at least six members of staff. Staff told us they had good training opportunities and enjoyed working at the hospital.

Patients and visitors told us the food was of a good standard and that choices were available.

We observed patients and staff partaking in activities during the afternoon.

We found that patients were protected against the risk of abuse.